Fluent uses the following third-party subprocessors to deliver our services. Each subprocessor has been evaluated for appropriate security and data protection practices. We maintain Data Processing Agreements (DPAs) with each subprocessor where applicable.
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure, compute, storage, encryption, and email delivery | United States (us-east-2) |
| Cloudflare | Classification models for document processing, through OpenRouter | Global (Cloudflare network) |
| E2B | Sandboxed code execution environment | United States |
| OpenAI | Audio transcription and text embeddings | United States |
| OpenRouter | Large language model routing for AI features | United States |
| PostHog | Product analytics, feature flags and model call traces | United States |
| Sanity | Content management for marketing pages | United States |
| Segment | Analytics event routing | United States |
| Sentry | Error monitoring and performance traces | United States |
| Stripe | Payment processing and subscription management | United States |
| Supabase | Database hosting and user authentication | United States |
| Twilio | SMS and WhatsApp messaging delivery | United States |
| TypeSafe AI | Classification models for document processing, through OpenRouter | United States |
| Upstash | Caching, rate limiting, and background job orchestration | United States |
| Vercel | Application hosting and content delivery | United States |
We update this list when we add or replace a subprocessor, and notify customers as section 9 of our Data Processing Addendum provides.
For questions about our subprocessors or to receive notifications of changes, contact us at support@fluenterp.com.